Hyper-Personalised Insights - Meniga
Meniga

Hyper-Personalised Insights

Become a trusted financial advisor, amplify the impact of existing features, and increase digital sales

Financial institutions are struggling to establish meaningful communication with their customers

Underutilised data

Financial institutions struggle to leverage data to anticipate customer needs and create proactive communication strategies

Lack of personalisation

Banks lag behind market standards in delivering personalised services, losing out on opportunities for meaningful engagement and revenue

Internal data silos

Insufficient access to data inhibits business teams from reacting in real-time to threats and opportunities, hindering competitive advantage

%

Of banks recognise the need for better data management
McKinsey

%

Of banking customers say they receive personalised services from their bank
BCG

%

Of Financial Institutions leaders say data silos are a barrier to innovation
BAI

Go beyond generic notifications with our award-winning Insights

Our AI-powered platform empowers you to build and deliver hyper-personalised insights within minutes

  • Contextual communication tailored to individuals to reduce noise
  • Micro-segmentation that allows you to understand your customers on a granular level
  • Real-time processing enables identifying and acting on any opportunities immediately
  • Data is accessible and actionable to any business owner without IT involvement

Leverage our Insights to turn meaningful relationships into tangible outcomes

Drive customer loyalty

Become a trusted financial advisor by truly getting to know your customer and providing helpful advice

Stimulate digital adoption

Nudge customers towards banking solutions they will use and benefit from, increasing ROI of existing features

Generate revenue growth

Increase digital sales by promoting relevant products to the right customers, at the right time

Your imagination is the limit

Our platform is designed to be flexible, user friendly, and intuitive, empowering you to achieve any goal with ease

Explore our ready-to-use Insights library

We supply a library of out-of-the-box insights to help you hit the ground running.

Create your own in our Admin Portal

The no-code admin UI enables your business users to effortlessly create and manage insights without IT.

Work with Meniga to reach your goals

Meniga can help you ideate, define, and configure insights that perfectly fit your business goals.

Harness the full power of transaction data to reach the right customers

  • Analyse behavioural data to create ultra-specific customer segments, such as Likely to Invest or Starting a Family
  • Leverage real-time events from any external or internal banking tool to ensure timely delivery
  • Add dynamic content from basic attributes to intricate calculations to personalise the message even further
  • Provide the perfect omni-channel experience by delivering to any channel via own systems, CRM platforms, or other

Wield the power of AI and next-gen technology to perfect your outreach

  • Adaptive algorithms that adjust delivery based on user behaviour and real-time feedback
  • Testing and optimisation tools to estimate reach and compare variants to improve outcomes
  • Validity periods and frequency control to ensure relevancy and reduce noise for customers
  • Predictive performance analytics to forecast performance to maximise impact

This modular platform is built to fit seamlessly into your Digital Banking infrastructure