Meniga

Hyper-personalise customer engagement

Become a trusted financial advisor and increase your revenue with AI-powered and micro-targeted insights

Build a meaningful relationship with your customers in a digital age

As banks are navigating away from physical branches and embracing all things digital, being able to establish personal relationships with customers without face-to-face communication is vital for success.

The best way to do this is by hyper-personalising your services. 

Deliver AI-powered Insights

Harness the full power of transaction data and go beyond generic notifications with our award-winning Insights product

  • Answer an increasingly high demand for personalised services
  • Avoid sending generic communication without considering individual needs and context
  • Create dynamic, context-driven content tailored to specific customer segments 
  • Take immediate action when engagement opportunities arise without IT involvement
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Harness micro-targeting for advanced profiling

Today’s banking customers, and especially younger generations, expect to be offered personalised services and for banks to proactively address their unique banking needs.

Meniga allows you to segment customers by their unique spending habits, cashflow status, and financial goals, celebrating each customer’s individuality.

Example segments include: 

  • Likely to churn
  • Starting a family
  • Irregular income
  • Low savings rate
  • Frequent shopper

Trigger campaigns through customisable events

Ensure precise timing for delivery to maximise effectiveness and avoid missing out on engagement opportunities

  • Prompt platform to trigger insights by a certain event, such as a transaction entering the system or user login
  • Receive real-time signals from external systems, such as your CRMs
  • Create your own custom events from intuitive conditions and dynamic values

 

Explore Insights

Become your customers’ most trusted financial advisor

Care

Provide financial insights and timely warnings to help customers manage their money and avoid fees

Inspire

Inspire customers to adopt healthy financial habits with personalised recommendations

Promote

Use advanced analytics to offer the right products, to the right customers, at the right time, in the right context